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This is the direction that I'd like to see more people moving in: pushing insights to users rather than expecting users to come to dashboards and get those insi
by gav 5y ago
This is the direction that I'd like to see more people moving in: pushing insights to users rather than expecting users to come to dashboards and get those insights.
Nobody is saying "I'd love another tool that I am expected to check every day", both embedded analytics and insights are how to drive adoption and unlock value from data.
- TOMDM 5y agoAre there any good examples of this already out there? It feels like a good idea, but I imagine it would be very fragile in black swan events. Maybe a mix? Provide the dashboards, but allow users to set up alerts/workflows, they understand the problem well, and if they know what they're going to be going to the dash to find, let them skip that step. In case something new happens, they can set up a new alert/workflow/whatever for the next time it happens.
- tomnipotent 5y ago> pushing insights to users This is part of the expectation of business analysts, that they will surface and communicate data not immediately being asked for by executives or other stakeholders. This usually means running a meeting and presenting findings, and then pairing with another stakeholder to flesh out further opportunity. If there's no one to pick up the baton, there's very little that can be done about that.