Real people who will tell you that your minor, fixable, hardware or software issue is impossible to repair, or would cost twice the price or the device, so you

Real people who will tell you that your minor, fixable, hardware or software issue is impossible to repair, or would cost twice the price or the device, so you are advised to buy a new one or upgrade. The main reason amazon's support is so great is because they have almost zero stakes in it. They offload the blame and costs to the sellers or manufacturers most of the time because they can.