Look, IBM has to start navigating that product into a mountainside at some point. It's always best to start with user goodwill so the knowledgeable individuals

Look, IBM has to start navigating that product into a mountainside at some point. It's always best to start with user goodwill so the knowledgeable individuals start bailing out. They have to get the number of experts down to a level where IBM has most of them under contract to their customers. That way in 20 years they can cease real support and development while still getting millions in annual revenue.