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These are also valid points. Anecdote: A company I know used to have an on-premise product. The customer paid for a yearly license*. Then they developed a clou

These are also valid points. Anecdote: A company I know used to have an on-premise product. The customer paid for a yearly license*. Then they developed a cloud based offering, a SaaS. In order to force customers over to this solution they simply stopped updating and giving support to their old product. * Sometimes we forget that the old software model of offline or customer-installed (client, or server, on premise) also has fees attached to it, in the form of a license you have to keep maintaining. Often yearly. If the customer wanted to keep using the product, they could not stop paying the license fee just because the vendor stopped updating and supporting it.

joshuaissac 5y ago
> Sometimes we forget that the old software model of offline or customer-installed (client, or server, on premise) also has fees attached to it, in the form of a license you have to keep maintaining. Often yearly. A lot of the enterprise on-premises software that I use (from Atlassian, Microsoft, Oracle, etc.) come with perpetual licences. The annual maintenance cost is for support and for updates. I can think of a few exceptions that only have term licences, like IBM PurifyPlus, but based on my personal experience, a majority of on-premises software falls under the former category.
- breakfastduck 5y ago
  Yes but basically all of that software is so mission critical that you simply cannot not pay for support and upgrades. Ergo you have an annual license fee to be able to actually operate it.