It's an option, nothing more. My main gripe with it that it has the same effect as MS Teams: Execs see that a new product enters the market, with a vendor they

It's an option, nothing more. My main gripe with it that it has the same effect as MS Teams: Execs see that a new product enters the market, with a vendor they already have agreements with, and it's either bundled in for free or relatively cheap. Being the right solution for the job has already lost at that point.