4 ms·
If this is a serious question, this is why: Confluence users are enterprise companies, and getting a self-hosted server up and running is too much pain to be b
by rablackburn 5y ago
If this is a serious question, this is why:
Confluence users are enterprise companies, and getting a self-hosted server up and running is too much pain to be bothered to deal with.
This is a process problem. The steps to get one would be something like:
- try and find the “provision a server” option in the corporate service portal (there probably isn’t one)
- ask someone if they know how to provision one. Get a link to a separate system where you can make the request
- you need to associate the instance with a cost centre, or maybe you literally need a credit card number, don’t forget to attach written manager approval
- update the project’s budget to include the unexpected cost of this internal service. Hopefully there’s actually some margin to afford it.
- wait a day or two for the request to go through
- get the instance details, RDP in and try and set everything up. Realise you need to make a separate request for admin rights to install non-base software if you don’t want to use IIS and MSSQL server
- wait a day for admin rights. Don’t forget to add written manager approval to the request or else it will be denied
- realise you need to make a separate DNS request to get a friendly url for the team to access it. Also, how are you going to secure access to just your team members? Need to integrate with the corporate AD
- …about a dozen more steps
Compare all of that with:
- Go to the corporate confluence instance
- click “Create”, add your team members with edit rights.
- done
Confluence itself may not be a great experience to use, but it’s solving the problem of getting to the point of having a wiki setup in the first place.
- GordonS 5y agoAnd firewall rules!
- GordonS 5y agoOh, and updating the CMDB too!
- jfrunyon 5y ago> getting a self-hosted server up and running is too much pain And yet many of them self-host Confluence. And many other things. And provision servers all the time. And you have to provide a CC (or maybe PO) for Confluence in any case. And you can't just associate Confluence with a cost centre. And you have to budget it. And... literally every single one of your arguments applies just as much to Confuence.
- ivan_gammel 5y agoSelf-hosted Confluence Server edition is a legacy of the times when cloud SaaS was not an option. Now you cannot even buy it, because it is being replaced with DataCenter edition.
- rablackburn 5y agoIt’s not that confluence doesn’t require a server, or a technological feature at all, it’s about the business processes. The business is guided to build a setup where setting up confluence is no-friction. Whereas a one-off generic server is much higher in comparison.
- jfrunyon 5y ago"It's not any of the things claimed in the comment you were replying to, but I'm going to argue with you anyway"