>All of my users are American (or Australian), which might have something to do with it. I worked in a call centre for a summer in southern England dealing wit

>All of my users are American (or Australian), which might have something to do with it. I worked in a call centre for a summer in southern England dealing with deliveries for a high-end retailer, and I can say with 100% conviction the stereotype foreigners have of the reserved, mild upper-middle class English person has no basis in reality when you're a mere peasant on the phone to them! Some of the rudest, pettiest, most completely unnecessary conversations I've ever had happened that summer, their complete lack of perspective really made me rethink how I saw the world.