This is a weird stretch, I think. By this definition, all paid services are villainous. Maybe by your metric that's true, but then don't pretend this company is

This is a weird stretch, I think. By this definition, all paid services are villainous. Maybe by your metric that's true, but then don't pretend this company is any more special than a taxi company or a baker in their evil. Any citizen of Texas can partake in this process themselves. Their cost is time. If the value of your time is greater than the cost of the service, great! Use the service! If not, take an afternoon and do it yourself. Thus is the nature of services. In fact, these companies only serve to punish governments for poor taxation practices, as they get more people to dispute their taxes than normally would have. Hurray!