Yep good point. Thinking in good/bad guy term makes everything a zero sum game. Finding ways to turn it into a win-win situation makes a huge difference. And of

Yep good point. Thinking in good/bad guy term makes everything a zero sum game. Finding ways to turn it into a win-win situation makes a huge difference. And often it all comes down to how a solution is presented to a decision maker and how much the decision maker feels that he/she is in control. The perception of the solution is often more important than the technical details of the solution.