As per my comment below, it's not just stagnation - I was ok with where they were 5 years ago - it's that they've made an active effort to degrade the experienc

As per my comment below, it's not just stagnation - I was ok with where they were 5 years ago - it's that they've made an active effort to degrade the experience. Instead of clicking once in Gmail to start a video call, there is now some janky system where it starts a 'meet' and sends my mom an email asking her to join it. An email! When both of us are sitting there with Gmail open.