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Apple facing class action lawsuits over MacBook M1 screen cracks
- rubyist5eva 5y agoA couple of reports from people that have an incentive to lie because their AppleCare is now worthless doesn’t mean much.
- Spivak 5y agoThen take it from someone who used to manage a large fleet of MacBooks. There’re are basically two major design defects that we had to deal with —- the fact that the duty cycle of the ports is so low that an office worker who plugs in their dongles constantly will wear them out in a matter of months and they have to be replaced by Apple for $$$ and the fact that the tolerances for screen housing are so tight that any little movement will crack it which isn’t ideal because metal warps with temperature changes. These two problems is what caused us to at any given moment have a stack of about 50 laptops rotating in and out of the Apple repair shop. The good news is it forced us to get our our provisioning scripts up to snuff since we were swapping laptops so much.
- bigwavedave 5y agoI'll confess I have extremely limited exposure to these kinds of legal briefs; I expected the Apple Support site stuff, but the inclusion of the reddit thread surprised me. Is it common for reddit threads to be referenced and distributed in legal complaints?
- ksec 5y agoMostly because Apple Support Site delete any threads that mention these problems, from GPU failure, Keyboard, Display Cable, etc.
- Tagbert 5y agoAre these screen cracking at a higher rate than the previous model with the Intel chips? It would be odd since the case and screen have not changed.