The hardest and most important mindset shift for me was when I realized almost every person who supports terrible policies/politicians does so thinking they do

The hardest and most important mindset shift for me was when I realized almost every person who supports terrible policies/politicians does so thinking they do it because they care, and they do from their particular perspective. I can't usually bridge the gap with someone who commits or supports horrors out of "concern for souls[like mine!]," for example, but most situations aren't at such a timeless impasse. Every family member who ever turned into a whiny baby while trying to do free IT for them saw themselves as the victim, or the person under threat. That's the kind of person with power in most organizations, and you have to find some way to meet them in the middle without compromising everything to get anything done. It's not enough to be right.