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His tone isn't "you are all idiots". His tone is "you all don't care about real progress, just selfish politics". The exasperation comes from total breakdown of
by rocqua 5y ago
His tone isn't "you are all idiots". His tone is "you all don't care about real progress, just selfish politics".
The exasperation comes from total breakdown of the internal story "we are all here to make the company better". Whilst at the same time people keep repeating that line.
- darkerside 5y agoYes, you state it better, and my characterization was a bit facetious. The common thread is that, he implies, or explicitly states, that he has the organization's best interests at heart and others don't. That might be true or not, but you can't operate with that mindset and expect people to come along with you. Whether or not it's true, you need to presume positive intent. Perhaps they see aspects of their jobs that won't automate well that you do not. Is that stubborn self interest, or standing up to a naive new leader who doesn't get it?
- mkr-hn 5y agoThe hardest and most important mindset shift for me was when I realized almost every person who supports terrible policies/politicians does so thinking they do it because they care, and they do from their particular perspective. I can't usually bridge the gap with someone who commits or supports horrors out of "concern for souls[like mine!]," for example, but most situations aren't at such a timeless impasse. Every family member who ever turned into a whiny baby while trying to do free IT for them saw themselves as the victim, or the person under threat. That's the kind of person with power in most organizations, and you have to find some way to meet them in the middle without compromising everything to get anything done. It's not enough to be right.
- rocqua 5y agoI believe this for a lot of the people who support policies or politicians. I doubt whether this extends to the politicians / executives enacting those policies. They will certainly frame it like that, but for a lot of them, their underlying thinking is going to be much more self-serving and about manipulating the narrative.