That whole industry is so weird. This year, I've seen Hertz locations with people waiting for multiple hours (!) to fill out a bunch of papers forms, at least h

That whole industry is so weird. This year, I've seen Hertz locations with people waiting for multiple hours (!) to fill out a bunch of papers forms, at least half an hour per rental of just waiting on a human to write up your super-generic contract. Other locations may demand weird shit like a must-have return flight ticket. On the other hand, there is Turo where (once you registered) the whole "typing up the contract and signing it in your blood for 30 minutes" is non-existent: you just find your car and open it, no humans involved, no stupid rental branches with multi-hour lines. Turo is definitely not for everybody, but I think they need to start to learn from each other - it is possible to make the booking and pick-up process instant and save a ton of time (and money).