The details I’ve commented on are the ones present in the authors writing. Atlassian is not perfect, but the story as told is far from complete. But beyond that

The details I’ve commented on are the ones present in the authors writing. Atlassian is not perfect, but the story as told is far from complete. But beyond that, I don’t have anything to gain from elaborating, and the author is already angry and going through a lot, so why pile on?