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> I love when I see forums on Discord I don't even consider it a forum. I consider it chat. I think there's really two different products. I don't mind disc
by donmcronald 5y ago
> I love when I see forums on Discord
I don't even consider it a forum. I consider it chat. I think there's really two different products.
I don't mind discord for chat, but it's awful as a question / answer support system. Slack is the same thing. I think the reason they're popular as a support destination is because lazy people that don't want to make any effort can pop in, ask a question, and get an answer.
I'm not calling you lazy BTW.
My biggest issue is they don't scale and it's really hard to find historical information. The chat is usually cluttered with simple information and one huge, de-threaded, infinite scroll is almost impossible to navigate in any reasonable manner (at least for me).
That said, I think discord could get better with the new threading feature. As people create high quality threads the moderators could pin them and categorize them. You could even create categories and let users create and manage their own threads. Oh wait. That's a traditional forum. Lol.
Based on the very few discord servers I've joined, I think the biggest thing that makes it useful is that it isn't saturated with dumbasses (yet). For example, the Cloudflare discord for Workers / Pages seems to be a smaller, more informed userbase than the forums. I think some of the devs might even hang out there, but I imagine that'll stop if they see mass adoption and the same questions get asked repeatedly.