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You know why volunteer helpers get treated like servants? Because people are looking for answers, now. And there’s so many pointless barriers in the way, it’s m
by xwdv 5y ago
You know why volunteer helpers get treated like servants? Because people are looking for answers, now. And there’s so many pointless barriers in the way, it’s maddening. Imagine if instead of Google being a search engine the way it is now where you get results damn near instantly, you instead had to jump into some big Google chat room and ask someone a question and wait some undefined amount of time to get a response, and often a useless one.
People are in a hurry, if you’re not giving them what they want, then just get the fuck out of the way.
- LocalH 5y agoThis viewpoint is entitled as fuck, communities do not exist to serve you
- xwdv 5y agoBelieve me, I have zero desire to interact with “communities” when I am just trying to passively look up some quick information.
- price 5y agoThen don't. If you aren't willing to interact with people as humans, that doesn't give you the right to treat them as tools. The people who are interested in talking about some game mod don't owe you the ability to quickly look up information about it.
- xwdv 5y agoWhy would they delete a forum and force people to go to a discord if they aren’t willing to serve?
- chowells 5y agoRunning a forum sucks. Why would you do that when your community is better served by other tools?
- xwdv 5y agoSucks for admins but great for users. I guess they just want to pass on the suckage to the end user.
- LocalH 5y agoRunning a Discord of any size sucks too, to be fair. I run a small (<1000) Discord related to hacking of a video game engine, and even the amount of drama that my server has encountered is sometimes quite unnerving. I plan on expanding it with a forum and/or a wiki in the coming months, because Discord is unsuitable for long term preservation of content. I consider Discord a more modern version of IRC, in a practical sense. Great for real-time communication, bad for long-form content and long-term preservation.