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> Lots of people will jump in and post their question in the first channel they happen to see without looking into which channel would be appropriate (or worse,

by ajuc 5y ago

> Lots of people will jump in and post their question in the first channel they happen to see without looking into which channel would be appropriate (or worse, post it in every channel) That's a big reason why forums are better for Q&A.

WorldMaker 5y ago
People would do the same thing in forums: spam their question in the first or possibly every "board" whether it looked appropriate or not. The moderation needs don't change that much between chat and forum.
- ajuc 5y ago
  Expectation in different media differ even if technically they can be used in the same way. Nobody uses search on discord chat. Google doesn't index discord chats. You cannot easily link to a discord message from 10 years ago nor quote it permanently. It's ephemeral for all intents and purposes. Meanwhile people mostly arrive at forums from google searches and link to posts without thinking about it. It's the difference between writing a book and giving a speech. Imagine if we started burning books because people can just talk over a phone. That's what replacing forums with discord is. Moving from forums to discord is another step in destroying everything that made open web great. It's sad that people don't even understand what they are losing.
  - WorldMaker 5y ago
    Google doesn't index most moderated forums either. They've always been walled gardens to avoid bad behaviors. For what it is worth, Discord does have permalinks to old messages. You definitely aren't going to find a 10 year old link today in large part because Discord hasn't been around 10 years yet, but I've copy and pasted Discord permalinks before to get points across and I have friends that use it for answering FAQs (have notes full of Discord links to copy/paste to answer common questions). For what it is worth, there are users that use search on Discord (including the sorts that copy/paste the permalinks to answer FAQs). Maybe "nobody" thinks to "search first" is a truism, but even then I've seen plenty of forums full of the exact same users that never think to search first when they enter a forum and go directly to asking a question previously answered many times before. (Even when they arrive in a forum from a google search on that very question, people like/prefer the immediacy/power/relationship of folks responding directly to them than a canned answer.) I'm not saying Discord is particularly great at some of these use cases or even the right answer, but they are very comparable and it's definitely nothing like burning books to chat over a phone. (That's a really broken analogy for several reasons.) (ETA: If there is something to criticize Discord here for, it's much more the centralizing force problem that old forums used to be distributed across every style of web host in the old web, but Discord is a single for-profit point of failure for so many eggs to be put in one basket.)
    - baud147258 5y ago
      > Google doesn't index most moderated forums either. They've always been walled gardens to avoid bad behaviors. forums don't necessarily need to block search engine crawlers to prevent bad behavior, that would most likely be done with restrictions on account registration or limitation on what new users can post (one forum I am on hides posts from new account until they've been reviewed by a mod)

by ajuc 5y ago

WorldMaker 5y ago

People would do the same thing in forums: spam their question in the first or possibly every "board" whether it looked appropriate or not. The moderation needs don't change that much between chat and forum.

ajuc 5y ago
Expectation in different media differ even if technically they can be used in the same way. Nobody uses search on discord chat. Google doesn't index discord chats. You cannot easily link to a discord message from 10 years ago nor quote it permanently. It's ephemeral for all intents and purposes. Meanwhile people mostly arrive at forums from google searches and link to posts without thinking about it. It's the difference between writing a book and giving a speech. Imagine if we started burning books because people can just talk over a phone. That's what replacing forums with discord is. Moving from forums to discord is another step in destroying everything that made open web great. It's sad that people don't even understand what they are losing.
- WorldMaker 5y ago
  Google doesn't index most moderated forums either. They've always been walled gardens to avoid bad behaviors. For what it is worth, Discord does have permalinks to old messages. You definitely aren't going to find a 10 year old link today in large part because Discord hasn't been around 10 years yet, but I've copy and pasted Discord permalinks before to get points across and I have friends that use it for answering FAQs (have notes full of Discord links to copy/paste to answer common questions). For what it is worth, there are users that use search on Discord (including the sorts that copy/paste the permalinks to answer FAQs). Maybe "nobody" thinks to "search first" is a truism, but even then I've seen plenty of forums full of the exact same users that never think to search first when they enter a forum and go directly to asking a question previously answered many times before. (Even when they arrive in a forum from a google search on that very question, people like/prefer the immediacy/power/relationship of folks responding directly to them than a canned answer.) I'm not saying Discord is particularly great at some of these use cases or even the right answer, but they are very comparable and it's definitely nothing like burning books to chat over a phone. (That's a really broken analogy for several reasons.) (ETA: If there is something to criticize Discord here for, it's much more the centralizing force problem that old forums used to be distributed across every style of web host in the old web, but Discord is a single for-profit point of failure for so many eggs to be put in one basket.)
  - baud147258 5y ago
    > Google doesn't index most moderated forums either. They've always been walled gardens to avoid bad behaviors. forums don't necessarily need to block search engine crawlers to prevent bad behavior, that would most likely be done with restrictions on account registration or limitation on what new users can post (one forum I am on hides posts from new account until they've been reviewed by a mod)