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The company I work for is in the process of migrating internal chat away from Discord to something else. It's a fully remote company, so chat is really importa
by jlokier 5y ago
The company I work for is in the process of migrating internal chat away from Discord to something else. It's a fully remote company, so chat is really important.
I think most people like the Discord interface enough. That's not reason to leave. The migration away is because it's an open source company, so Discord is poorly aligned with the company's values, and there is a constant search for better, more open alternatives. (They are migrating away from Google services as well.)
I really like the Discord interface for real-time chat. Nicer than Slack or IRC (and I'm comfortable with IRC, I used to be active on it in the old days).
The Discord GUI on top of a "modern IRC", specifically with publicly archivable channels, would be great.
But the way high quality information is constantly being posted then lost forever in practice is a big loss. Searching within Discord works if you know exactly what you are looking for. But you have to know, and wider searches such as with Google or any other tool that look through the rest of the company's online materials will never find the content in Discord. That's unfortunate as Discord tends to be where, by far, the highest quality and quantity of information is.
As a result of the company's migration away from Discord, we expect an abrupt discontinuity, as the new platform won't have access to the old Discord conversations. Then all the years of high value content people have put into Discord will effectively disappear, as nobody will search Discord when they aren't even using it any more.
What we'd really like is a gateway that allows the Discord content to be available in other platforms, generally searchable on the company's intranet, and on the internet for public channels.
If our Discord content was more openly accessible and shareable, even while using a closed source product, we might not be migrating at all. We'd probably let people choose their preferred client instead to access the shared real-time content. But it's not that accessible, and it's unfortunate so much expert knowledge will be lost in the migration.
- vel0city 5y agoAn interesting web-based IRC client I've been looking at was The Lounge. You might like it. https://thelounge.chat/ https://thelounge.chat/ Also, at my company we've really enjoyed Mattermost over the years. The main chat platform is open source, they make money by selling a paid enterprise plguin suite. All your messages are in a database you control, you can translate them to whatever you want.
- EzSpec 5y agoYou should look into Discourse. It's great for internal use aswel as public usage. Real example on their own meta: https://meta.discourse.org https://meta.discourse.org - I even use selfhosted instance for personal stuff. Lots of customizations possible to make it to suit all your needs.