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I get better value watching over many people's shoulders (for free or cheap - maybe not always cash) and listening to users. My only suggestion: if you're not
by ivank 18y ago
I get better value watching over many people's shoulders (for free or cheap - maybe not always cash) and listening to users.
My only suggestion: if you're not exploring the set of all target users (just the 'git' guy), why not list what kind of applications you're most fit to test? I would hope to know you're not interested in SVN functionality before forking over $450. Exploring Assembla's SVN functionality could have revealed deeper flaws in their Trac integration. At one point, I was asked to re-enter my username and password in an ugly HTTP authentication dialog.
Offtopic, but for anyone interested in a serious look at UX, I recommend Indi Young's 'Mental Models'
- nonrecursive 18y agoThanks for the feedback. It looks like, on the site, I should clarify what actually goes on when you request feedback. For example, with the Assembla site, if they requested that I review their SVN functionality, that's what I would do. We would have a pre-review conversation going over tasks to perform. Also, did the "usefulness guarantee" not catch your eye? I mention there that you get your money back if the review isn't useful. (That's funny that you mention "Mental Models" - I just bought that two days ago.)
- ivank 18y agoIt caught my eye. I couldn't remember it after watching the video. Thanks for clarifying your workflow.