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I had to tell one of my clients to disable IPv6 on his machine because our Azure Web App wasn't reachable half the time. And he lives in the UK! Support would
by skim_milk 5y ago
I had to tell one of my clients to disable IPv6 on his machine because our Azure Web App wasn't reachable half the time. And he lives in the UK! Support wouldn't do anything after I had to remote in to his computer and run traceroute etc. to figure out it was 100% a problem with Azure itself.
- pineconewarrior 5y agoOkay, I need to know how you convinced a support agent to let you remote their machine. I could solve so many problems this way.
- skim_milk 5y agoThat was awful wording on my part, I meant to say that I had to remote into my client's machine to disable IPv6 because he couldn't connect to the Azure datacenters we were using half the time except when using IPv4. Literally portal.azure.com and everything else on Azure wouldn't respond until I got my client to disable IPv6.