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Maybe you can offer this as an embeddable JS script where any customer can hit an "encountered a bug" button and automatically transmit last X minutes of their
by namanyayg 5y ago
Maybe you can offer this as an embeddable JS script where any customer can hit an "encountered a bug" button and automatically transmit last X minutes of their session to Replay servers, a la HotJar or LuckyOrange. As one of the commentors said, it's most valuable when the user directly can make this report easily.
- jazzdan 5y agoReplay employee here: We definitely want to enable something like that in the future. But first we need ensure the user's privacy is maintained. Right now a recording contains _everything_: all variables, all cookies, all network requests. The challenge will be communicating to a non-technical user exactly what is shared and allowing them to redact portions of the recording, while making sure that the recording is still useful.