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HSBC is by far the worst banking experience I ever had. I only signed up for the generous sign up bonus. The app was very, very dated and only worked half the

HSBC is by far the worst banking experience I ever had. I only signed up for the generous sign up bonus. The app was very, very dated and only worked half the time. The website seemed to redirect you about 50 times on login, again, failing half the time. I could go on and on about how awful things were designed, but will not in the interest of time. I couldn't wait to get that money out and close it up. It's like they weren't even trying.

j_walter 5y ago
Same...exited this bank a few months ago when consolidating accounts. HSBC was at the bottom of the checking accounts I held.
blibble 5y ago
I am very similar, I was looking to switch and the signup bonus tempted me in the end I closed that account and went back to my old one as the HSBC website and app were so appallingly bad it was like something out of 1995
schoolornot 5y ago
Same, finally after a year of random issues I asked that my accounts be closed. They ended up just cutting me bank checks for the entire balance but left the accounts open which triggered monthly dues and ultimately a negative balance they wanted to collect on. Took the branch manager over an hour to figure out how to fix everything.
joshribakoff 5y ago
I empathize with the login process being clunky. That and I think they gave me $500 for putting in $5k for 3 months. I recall calculating it was something like a “46% annualized return or 1.10 ^ 4”, for 3 months, on 5k, with FDIC insurance to boot…
imgabe 5y ago
It is hands down the worst, stupidest login process I've ever experienced. Where I am, the app makes you choose a long password (great!) but instead of entering the whole thing, asks for random characters from it, making it impossible to use a password manager. Whoever made this truly hates their customers.
- xen0 5y ago
  Asking for three letters from a password and/or PIN is quite common for UK banks.
protastus 5y ago
Same here. I had an account with them 10 years ago. They were unbelievably dysfunctional, unlike any other bank I've worked with. I figured no business could be profitable operating in such a clumsy way, indicating that "boring" retail banking was not the focus of their operations.

j_walter 5y ago

Same...exited this bank a few months ago when consolidating accounts. HSBC was at the bottom of the checking accounts I held.

blibble 5y ago

I am very similar, I was looking to switch and the signup bonus tempted me in the end I closed that account and went back to my old one as the HSBC website and app were so appallingly bad it was like something out of 1995

schoolornot 5y ago

Same, finally after a year of random issues I asked that my accounts be closed. They ended up just cutting me bank checks for the entire balance but left the accounts open which triggered monthly dues and ultimately a negative balance they wanted to collect on. Took the branch manager over an hour to figure out how to fix everything.

joshribakoff 5y ago

I empathize with the login process being clunky. That and I think they gave me $500 for putting in $5k for 3 months. I recall calculating it was something like a “46% annualized return or 1.10 ^ 4”, for 3 months, on 5k, with FDIC insurance to boot…

imgabe 5y ago

It is hands down the worst, stupidest login process I've ever experienced. Where I am, the app makes you choose a long password (great!) but instead of entering the whole thing, asks for random characters from it, making it impossible to use a password manager. Whoever made this truly hates their customers.

xen0 5y ago
Asking for three letters from a password and/or PIN is quite common for UK banks.

protastus 5y ago

Same here. I had an account with them 10 years ago. They were unbelievably dysfunctional, unlike any other bank I've worked with. I figured no business could be profitable operating in such a clumsy way, indicating that "boring" retail banking was not the focus of their operations.