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It sounds like he's trying to turn a fun Austin startup into Dell. For those who aren't from Austin, Dell is basically the worst place you can end up as an Aus
by minimax 15y ago
It sounds like he's trying to turn a fun Austin startup into Dell. For those who aren't from Austin, Dell is basically the worst place you can end up as an Austin tech person. It's the bottom of the barrel -- the employer of last resort.
He's saying to document everything and to lock in a rigid process. That makes absolutely no sense for a startup. A startup is all about trying new things and giving up on them if they don't work out. Dumping huge amounts of resources into documentation and process runs completely counter to that idea.
- jeremymims 15y agoHardly turning a fun Austin startup into Dell. We are a fun Austin startup. But Dell has built a very effective Business sales channel. And nothing we do is "rigid". It is documented and we're learning and making changes all the time. We're a B2B company that's figured out some very difficult sales challenges (like how to sell into the local space effectively). I'd bet money that we try more things more often than most startups because we're trying to optimize solutions for software and human performance that no one has been successful at before. Think of it this way. If you never had analytics on your sites or applications, how would you recommend scaling?