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Visual UI "graphic" design, full of fleeting design trends and dark patterns, sure I agree, bundle them up and send them to the moon. UX =/ UI Human-centered d
by sizzle 5y ago
Visual UI "graphic" design, full of fleeting design trends and dark patterns, sure I agree, bundle them up and send them to the moon. UX =/ UI
Human-centered design professionals who went to school for/taught themselves from the field of Human Computer Interaction, which involves a multitude of qualitative and quantitative research methodologies for assessing usability and bringing the voice of the user early into the development lifecycle on the otherhand... now that is sorely lacking and is historically underinvested in. Their job makes your job as a developer easier, not having to redo work and waste time if they are plugged into your dev team and focusing on your users.
Ask yourself, as a developer, do you feel you have the specialist skillset and expertise to truly validate designs with real people (users)? Is this something you would want to do, if only those pesky UX "design" professionals didn't take them over to justify their jobs?
Let's put you in front of 10 different users of your product for an hour each, give you a facilitator guide, and have you guide them through a task-based usability review of your product. Make sure you aren't asking leading questions or biasing their responses, then synthesize the essence of all the interviews into insights to improve the product design. Finally create a read out report that you have to present to senior leadership for another hour on what you learned and how to improve the product design. Oh yeah, you now have 0 hours to code in your fulltime 9-5 job. Good luck!
Note: I acknowledge a UX researcher is a full-time specialist role, however any UX designer worth a damn should be T-shaped and able to use qualitative research methods to interview users and evaluate their designs.. otherwise they are a UI designer and guessing at best.
- tmp_anon_22 5y ago> from the field of Human Computer Interaction This is how you get death by a thousand A/B tests a la Google, Facebook, and other ultimately user-hostile interfaces that optimize for ad engagement. Give me a compassionate, thoughtful, designer who isn't an ass hole any day of the week.
- sizzle 5y agoA/B tests are more of a thing in the ecommerce and ad-tech space and only a small aspect of the UX research methodology landscape, see: https://www.nngroup.com/articles/which-ux-research-methods/ https://www.nngroup.com/articles/which-ux-research-methods/ The field of HCI (and Human Factors before it) pioneered the application of qualitative research methods from adjacent fields e.g. anthropology, cognitive/social sciences, etc. towards computers and information technology. Optimizing for 'ad engagement' seems to be a recent phenomenon in the timeline of HCI and arguably is being written by the likes of Google, Facebook, Amazon, etc. and the people on their payroll who sold their soul to make this their life's work.
- ElFitz 5y agoIs this issue here how they optimise their interfaces or what they optimise them for?
- 3np 5y agoObviously the latter is a major issue but additionally I think great detriments are coming from an obsession to quantify and reduce everything into arbitrary models. sizzle is talking more about qualitative than quantitative studies, though.
- lmm 5y agoThe issue is that metrics are always imperfect, and so optimising for a metric always ends up damaging the thing you actually wanted to improve.