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Like another commenter said, think about your payment processor like another thing which needs redundancy. Have another one prepared - braintree or whatever.
by soco 5y ago
Like another commenter said, think about your payment processor like another thing which needs redundancy. Have another one prepared - braintree or whatever.
- 0des 5y agoThat's my initial assumption. I'm curious if this is common behavior to have two integrations, or if it is prohibited by the TOS.
- quesera 5y agoVery common. Mistakes happen, resolution can be slow. You might be able to justify a single payment gateway integration if you're MVP in a simple consumer retail business. If being unable to take orders for two weeks would be a big problem, then make sure you have at least two gateways, and keep them all warm.
- EveYoung 5y agoYes, this is a very common practice especially for larger sites. There are even services like Rebilly and Spreedly that simplify this process.
- 0des 5y agoThank you! I didn't know these services even existed, but it makes sense
- deleted 5y ago[deleted]
- fragmede 5y agoYou're the customer, but you're a business customer, not a consumer customer. B2C vs B2B is different, and the contracts involved are different, and it's different way of thinking. The Internet I have at my house prohibits reselling because I'm buying it as a consumer. If I'm buying a business Comcast account, there's an expectation by Comcast that I'm going to be reselling the Internet access (like if I own a coffee shop or something). Thus, imo it's not common, but it's also not prohibited. (But I am not a lawyer and this is not legal advice.) As for having two integrations, what's your opportunity cost? You'll want a backup integration, but imo that's in the same category as having a backup cloud to run on in case AWS goes down. Which, you do, but the time spent working on that is time spent not working on the product.