3 ms·
Yes, I can't understand how making things unpleasant for the costumer will work in the long term.
by sasaf5 5y ago
Yes, I can't understand how making things unpleasant for the costumer will work in the long term.
- zwieback 5y agoWhen I grew up in Germany you had to tell your server to their face when they brought the bill how much you want to tip them. Granted, base price includes reasonable service so tips are smaller but still always seemed unpleasant to me. Now, living in the US I got used to putting the tip on credit card bill or leaving as cash (rarely any more), which is a bit better since I have more control over the tip amount although I wish servers got better base pay and tips were smaller. The Square terminal approach actually seems pretty good to me, I feel totally fine leaving a smaller or no tip for counter service or larger for Covid times, etc. Once you get used to the UI it takes 5s to enter custom tip.