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They aren’t even close to Digital Ocean in terms of quality of service, support, performances or documentation. They are more like OVH, another french provider.
by mthld 5y ago
They aren’t even close to Digital Ocean in terms of quality of service, support, performances or documentation. They are more like OVH, another french provider.
A lot of software limitations of their products aren’t documented, an example: don’t expect to put more than 40k files in one single object storage bucket. It’s written nowhere and when you’ll start encountering strange errors with your apps you’ll have to deal with the support team. First you need to pass the triage level where people have no clue about whatever is technical, then after a few days you will go higher in the chain and finally be redirected at someone in charge of the production who will announce you that kind of limitation.
Disclaimer: I’ve been a customer since the very start of Scaleway (attracted by the low prices), then got dissatisfied a lot and asked my account being deleted last week.
- gregsadetsky 5y agoThat's unfortunate. The OVH / low cost comparison (as in the sibling comment) is not encouraging. I'll stay away for sure. Thank you
- markvdb 5y agoScaleway get the benefit of the doubt from me, but OVH? Shame on me for needing to see _two_ nightmare scenarios unroll before fleeing from OVH...