As someone in an Apple device dominated family with none of my own, my complaints are simple: * there's no way to get itemized billing without an Apple device.

As someone in an Apple device dominated family with none of my own, my complaints are simple: * there's no way to get itemized billing without an Apple device. * credit card charge descriptions are completely useless * no "hey your X subscription is about to renew" notifications, 100% a dark pattern * only one payment method allowed, even in a family account (also, whole family ecosystem is underbaked, but this is true for just about every major company ... a real potential moat) * just extremely poor support over all, linkrot in their community posts about billing, billing inquiries on a PC go to reportaproblem.apple.com and suppory ticket style interface .. I could go on, it definitely feels more like malice than incompetence - a form of cheery neglect.