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I am surprised to see Netflix being given as “ideal” subscription and payment method. I landed up canceling Netflix because of dark patterns they used. I could
by akg_67 5y ago
I am surprised to see Netflix being given as “ideal” subscription and payment method. I landed up canceling Netflix because of dark patterns they used.
I couldn’t cancel subscription from App, Netflix asks me to go to a URL to cancel.
When Netflix increased the price, the pop up in App forced you to select one of the increased priced plan, there was no button where you could just back out of pop up to decide later or wait till end of billing month. The two buttons were also confusing, I don’t recall exact words those button used now, but I was shocked when I selected one I thought let’s me wait, I received email confirming my acceptance to price increase. Being ex PM, I am pretty confident it had to do with KPI around price increase for executives and street.
I will take Apple subscription and payment system over Netflix’s any day and 100 times over. All subscription are tied to your Apple ID and display under your Apple ID.
- echelon 5y agoApple has the luxury of making these decisions for everyone. Their gobs of money come from elsewhere. Netflix only has subscriptions. They think about them a lot. The hubris of Apple is such that they think they can change the businesses of everyone around them. They want all businesses to wear turtlenecks, pay their 30%, and stop complaining about individual business needs. Imagine how hostile it must be to also have the giant telling you how to do your subscriptions turn around and launch their own movie and tv streaming service!