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100+ employees for 1200 customers. So every customer needs to pay at least 0.1 developers on average to break even. Doesn't look sustainable. So we should expec
by usr1106 5y ago
100+ employees for 1200 customers. So every customer needs to pay at least 0.1 developers on average to break even. Doesn't look sustainable. So we should expect to see more changes of terms over time. Like we have seen it from others with free offers, e.g. Qt in the past, Redis or gitlab somewhat more recently. Not saying that those have become bad, just no longer as free (either speech or beer) as they once started.
- Bombthecat 5y agoThey are cheap too! Like crazy cheap.. I expect a price increase sooner or later..
- usr1106 5y agoI must admit I have never looked at their pricing. We are a small company of geeks, we don't buy support.
- CaveTech 5y agoI'm not sure what OP is referring too, because their prices for the supported services previously started in the mid six figure range for them to not ghost you.
- tecleandor 5y agoWe had a tech + commercial meeting with them like two months ago, so they could provide us pricing for a managed Vault (Hashicorp Cloud Vault), and we're still waiting for their offer. Meanwhile, we got tired and we've deployed our own OSS Vault ¯\_(ツ)_/¯
- adwww 5y agoI've used and enjoyed Vault in the past, but these days just reach for AWS / GCP secret managers. When would you use Vault over those offerings?
- tecleandor 5y agoI wasn't involved in the decision and can't recall everything, but I remember a couple things: - We have A LOT of environments, so GCP Secrets pricing climbed really quickly. - Interest in dynamic secrets
- usr1106 5y agoMaybe OP was being ironic? Irony is not helpful when talking to someone who does not know the facts.
- sofixa 5y agoThe main thing you buy are enterprise level features, not support. E.g. for Terraform that'd be Sentinel(Policy as Code), collaboration, auditing, etc. related features. Vault'd be multi-cluster active-active HA, integrations with HSMs, etc. Though i guess someone might want to buy support only, the value proposition is limited.
- merb 5y ago> Vault'd be multi-cluster active-active HA is there such a thing? actually there is only the replication feature the last time I looked, which effectively can be built by using s3/gcloud storage and vault without too much trouble.
- foota 5y agoThat seems... Not too bad?
- sofixa 5y ago> 100+ employees for 1200 customers That's only one of their products - many of the others don't have an enterprise version at all ( e.g. Packer, Vagrant, Waypoint, Boundary), so that skews your math a lot. But not every product needs to be profitable in itself, there can be loss leaders, reputation builders, integrations. IMHO the main money making products are probably Vault and in some point in the future Boundary when it grows enough (the alternatives in the space cost an arm and a leg, and are terrible in comparison).
- gleenn 5y agoIsn't Hashicorp all B2B? So like, one of those 1200 customers could be a single government customer paying crazy amounts? I don't think this is a good metric just like "lines of code" isn't a good metric.
- toomanybeersies 5y agoYou can add Elasticsearch to that list too.
- tester34 5y ago>100+ employees for 1200 customers. So every customer needs to pay at least 0.1 developers on average to break even. Doesn't look sustainable. wasn't Discord computer-stuff related team even smaller?
- darkr 5y agoIt's been a few years since I looked into the enterprise HashiCorp offerings, but I remember there was an X seat minimum (where X was 10 I think). Larger customers will obviously have many more than 10 seat license/support agreements. The pricing was definitely "enterprise".