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This is not new, low skilled jobs always used metrics, scores, charts to keep employees "motivated" and last a few weeks longer. Call centers / customer suppor
by jokethrowaway 5y ago
This is not new, low skilled jobs always used metrics, scores, charts to keep employees "motivated" and last a few weeks longer.
Call centers / customer support are a good example.
I'm sure Amazon has more data but I'd hardly bag call this novel.
Can't wait for it to come to software development /s