This is my experience exactly. Teams is also somewhat easy to get lost in once you get a lot of rooms open. Our IT department has decided to use Teams as a tick

This is my experience exactly. Teams is also somewhat easy to get lost in once you get a lot of rooms open. Our IT department has decided to use Teams as a ticketing system. My manager decoded to use Teams as a PTO calendar by assigning tasks to yourself. All we really needed was a good chat app for private conversations and small teams... I don't know why companies have such a hard time solving these kinds of issues.