> Random encounters that create value sound good. It sounds less good when you flip this logic, and ask whether the reliance on randomness is a function of weak

> Random encounters that create value sound good. It sounds less good when you flip this logic, and ask whether the reliance on randomness is a function of weak information-sharing within formal structures. It is easier to break down silos if you put this online, then there is genuine sharing. That is what the internet is for. Probably why I've never seen a Confluence that wasn't a disaster, magnified by turnover. This kind of stuff isn't interesting to business because it forces them to be accountable rather than deflecting accountability on the people in the trenches. Those people are expected to do all the heavy lifting for the org while business focuses on 'the bigger picture'