I used to run an AWS consultancy, which is how I know. ;) More than once I had a customer go "well support won't help me, how can I get my data back?". And I ha

I used to run an AWS consultancy, which is how I know. ;) More than once I had a customer go "well support won't help me, how can I get my data back?". And I had to tell them "well, support isn't just not helping you for kicks, you know?".