18 ms·
I believe that using the line 'our lines are busy right now' cuts down on complaints. I assume this was A/B tested and found that it has the same effect. Until
by david_allison 5y ago
I believe that using the line 'our lines are busy right now' cuts down on complaints. I assume this was A/B tested and found that it has the same effect.
Until very recently, Google Play also had a similar notice without mentioning COVID when an app was in for review.
- lrem 5y agoFrankly: Google is only now-ish regaining the balance from the hiring slowdown COVID brought. It isn't far-fetched that some team went short-staffed until recently. And then, updating notices was not their top priority.
- deleted 5y ago[deleted]