> Who told you to call their customer support for a refund? AWS (and other cloud vendors) practically never refund. I've gotten refunds about a half a dozen ti

> Who told you to call their customer support for a refund? AWS (and other cloud vendors) practically never refund. I've gotten refunds about a half a dozen times now. Every time I've asked. One was for over a hundred thousand dollars. I've never paid for support, I have no contacts within the company (like are often necessary at places like Google), I literally just put in a support ticket asking for a refund and got a refund. They usually require some documentation/explanation of how you're going to avoid making the same mistake again (which is fair), but otherwise have been very cooperative.