I'm not sure. As potential user of this product, I really don't care about design. Even usability can be a little off. What I need is: good support, reliability

I'm not sure. As potential user of this product, I really don't care about design. Even usability can be a little off. What I need is: good support, reliability, speed, flexibility/good integration with other things I use. Somebody mentioned Apple. Is anybody buying Apple XServer disk arrays?