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I just checked my NYT account I can cancel from the website? I only have a digital subscription however.
by hnra 5y ago
I just checked my NYT account I can cancel from the website? I only have a digital subscription however.
- js2 5y agoHuh, I was just able to cancel my digital introductory subscription ($4/month) w/o talking to anyone. This must be a recent change. I've canceled several times in the past and had to talk with someone, either voice or via online chat.
- selimthegrim 5y agoThe exception to their statements above is if you use Apple Pay however
- bink 5y agoThis might depend on the state in which you live: https://www.cnet.com/tech/services-and-software/companies-must-let-customers-cancel-subscriptions-online-california-law-says/ https://www.cnet.com/tech/services-and-software/companies-mu... This makes the practice even more egregious as you know the website has the ability to allow cancellations they just choose not to enable it for people living in other states.
- vel0city 5y agoI live in Texas and can cancel from the website.
- YeBanKo 5y agoI think it is a recent change if you are in California. I used to have subscriptions to Economist and NYTimes. Both we very hard to manage and cancel.
- datavirtue 5y agoI had to cancel a debit card to get rid of WSJ.