This just sounds like individual employees/managers bypassing IT and just going straight for the nearest SaaS for the solution to their problems. I personally d

This just sounds like individual employees/managers bypassing IT and just going straight for the nearest SaaS for the solution to their problems. I personally don't mind that at all ;) The whole SaaS model followed by many startups now aims completely at putting this power into the hands of non-technical but savvy users.