If you asked someone how to improve how they got from point a to point b in 1890, they'd have told you they wanted a better locomotive or a better horse. If you

If you asked someone how to improve how they got from point a to point b in 1890, they'd have told you they wanted a better locomotive or a better horse. If you asked someone in 1990 how to improve how they keep in touch with friends they would have told you they wanted lower long distance rates so they could talk longer. People that have been using computers that use desktop metaphors are today's example. You are probably quite efficient with the tools you have today. You know how to get your work done. You have the problems and the solutions mapped to your brain. This isn't a bad thing, because it likely means that you are competent at what you do. It does however mean that seeing potential improvements in what can be done is more difficult because none of us are working with a blank slate.