>it's time we started holding them to similar standards of behavior to humans. I have observed in my own behavior that I damn near refuse to "say" why I am cal

>it's time we started holding them to similar standards of behavior to humans. I have observed in my own behavior that I damn near refuse to "say" why I am calling to an automated system while I am happy to ask Siri for a kitchen timer. Siri has a personality and the customer service automated line does not. It's like talking to a wall and it feels condescending. Once you make a device human like, it seems that a new realm of possibilities opens up.