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It seems most "UX" tends to be less about the user and more about exposing the product. One example is the pause screens in Netflix and other streaming service

by qw 5y ago

It seems most "UX" tends to be less about the user and more about exposing the product. One example is the pause screens in Netflix and other streaming services. I sometimes want to pause the screen to read a letter or examine easter eggs left by the movie producers. I can't do that, as Netflix has a semi-transparent overlay with lots of unnecessary graphics and voting buttons. Half the screen is also covered with the logo and/or poster from the movie I'm currently watching... as if I need to know? They could at least provide an option to remove the graphic if you actually want to look at the paused movie.

andrepd 5y ago
Absolutely! The top issue with model universally terrible UX is precisely trying to bring attention to itself rather than simply being the most efficient means to an end: interacting with the software.
- DonHopkins 5y ago
  Right on! That kind of terrible UX technology whose primary purpose is to draw attention to itself instead of receding into the background is the opposite of Calm Technology / Ubiquitous Computing, as described by Mark Weiser at Xerox PARC: https://en.wikipedia.org/wiki/Mark_Weiser#Ubiquitous_computing_and_calm_technology https://en.wikipedia.org/wiki/Mark_Weiser#Ubiquitous_computi... Ubiquitous computing and calm technology Ubiquitous computing names the third wave in computing, just now beginning. First were mainframes, each shared by lots of people. Now we are in the personal computing era, person and machine staring uneasily at each other across the desktop. Next comes ubiquitous computing, or the age of calm technology, when technology recedes into the background of our lives. — Mark Weiser During one of his talks, Weiser outlined a set of principles describing ubiquitous computing: - The purpose of a computer is to help you do something else. - The best computer is a quiet, invisible servant. - The more you can do by intuition the smarter you are; the computer should extend your unconscious. - Technology should create calm. In Designing Calm Technology, Weiser and John Seely Brown describe calm technology as "that which informs but doesn't demand our focus or attention." 1996 Computer Science Challenges for the Next 10 Years: https://www.youtube.com/watch?v=7jwLWosmmjE https://www.youtube.com/watch?v=7jwLWosmmjE Designing Calm Technology: https://www.karlstechnology.com/blog/designing-calm-technology/ https://www.karlstechnology.com/blog/designing-calm-technolo...
saurik 5y ago
If you just tap anywhere without pressing the play button all of that UI goes away and you get back to the pure video, just paused...
- option_greek 5y ago
  It comes back after a few seconds. For this to work, you have to constantly be moving your mouse around. Prime on the other hand lets you pause, read and even know about the person in frame and trivia about the movie or tv series being played. They don't have much content but they are way better than Netflix in Ux.
  - vladvasiliu 5y ago
    I was going to say the same about Prime, but it's not perfect either. Their Windows app is terrible. It takes forever to start for some reason. Sometimes, after a few minutes, I just give up and launch the browser. Sometimes if I try to get back 10 seconds it will just freeze playback. I can sometimes get it back by trying to fast-forward around. Others I have to stop watching and start again. This never happens on the web app.
  - saurik 5y ago
    Ah, I essentially live in Netflix, so I was pretty sure you are wrong, but I'm seeing the issue: "mouse"... you are on a computer? No clue how that works ;P. I use their app (on AppleTV and iOS).
- glitchc 5y ago
  Can’t tap on a console connected to a living room TV.
  - brezelgoring 5y ago
    I have Netflix on my PS3 and when you pause you only get the noisy overlay after idling for 10 seconds or so. I press UP on the DPAD and it goes away, as UP does nothing if your focus is on the pause/play button. You can do it with SELECT too, it's also a dead key.

by qw 5y ago

andrepd 5y ago

Absolutely! The top issue with model universally terrible UX is precisely trying to bring attention to itself rather than simply being the most efficient means to an end: interacting with the software.

DonHopkins 5y ago
Right on! That kind of terrible UX technology whose primary purpose is to draw attention to itself instead of receding into the background is the opposite of Calm Technology / Ubiquitous Computing, as described by Mark Weiser at Xerox PARC: https://en.wikipedia.org/wiki/Mark_Weiser#Ubiquitous_computing_and_calm_technology https://en.wikipedia.org/wiki/Mark_Weiser#Ubiquitous_computi... Ubiquitous computing and calm technology Ubiquitous computing names the third wave in computing, just now beginning. First were mainframes, each shared by lots of people. Now we are in the personal computing era, person and machine staring uneasily at each other across the desktop. Next comes ubiquitous computing, or the age of calm technology, when technology recedes into the background of our lives. — Mark Weiser During one of his talks, Weiser outlined a set of principles describing ubiquitous computing: - The purpose of a computer is to help you do something else. - The best computer is a quiet, invisible servant. - The more you can do by intuition the smarter you are; the computer should extend your unconscious. - Technology should create calm. In Designing Calm Technology, Weiser and John Seely Brown describe calm technology as "that which informs but doesn't demand our focus or attention." 1996 Computer Science Challenges for the Next 10 Years: https://www.youtube.com/watch?v=7jwLWosmmjE https://www.youtube.com/watch?v=7jwLWosmmjE Designing Calm Technology: https://www.karlstechnology.com/blog/designing-calm-technology/ https://www.karlstechnology.com/blog/designing-calm-technolo...

saurik 5y ago

If you just tap anywhere without pressing the play button all of that UI goes away and you get back to the pure video, just paused...

option_greek 5y ago
It comes back after a few seconds. For this to work, you have to constantly be moving your mouse around. Prime on the other hand lets you pause, read and even know about the person in frame and trivia about the movie or tv series being played. They don't have much content but they are way better than Netflix in Ux.
- vladvasiliu 5y ago
  I was going to say the same about Prime, but it's not perfect either. Their Windows app is terrible. It takes forever to start for some reason. Sometimes, after a few minutes, I just give up and launch the browser. Sometimes if I try to get back 10 seconds it will just freeze playback. I can sometimes get it back by trying to fast-forward around. Others I have to stop watching and start again. This never happens on the web app.
- saurik 5y ago
  Ah, I essentially live in Netflix, so I was pretty sure you are wrong, but I'm seeing the issue: "mouse"... you are on a computer? No clue how that works ;P. I use their app (on AppleTV and iOS).
glitchc 5y ago
Can’t tap on a console connected to a living room TV.
- brezelgoring 5y ago
  I have Netflix on my PS3 and when you pause you only get the noisy overlay after idling for 10 seconds or so. I press UP on the DPAD and it goes away, as UP does nothing if your focus is on the pause/play button. You can do it with SELECT too, it's also a dead key.