> there are 2 types of engineers False dichotomy. "Problems" are difficult to put in meaningful frames, and the engineering value is proportional to how "meani

> there are 2 types of engineers False dichotomy. "Problems" are difficult to put in meaningful frames, and the engineering value is proportional to how "meaningful" the problem definitions are. Users experience things they identify as problems, but can't possibly articulate in meaningful frames. Users only experience symptoms, whereas engineers are responsible for systems. The shortest path to treating the symptoms is almost never a good solution, for either the user experience or the system. In so far as there are different types of engineers, it might be possible to segment them based on their accountability. Some are accountable only to user demands, some are accountable for long term system stability, and so on. They are not "born" with different mentalities.