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Coinbase is even shifter then PayPal. It took several months and numerous support tickets before they clarified that they take a percentage of all ACH withdrawa

Coinbase is even shifter then PayPal. It took several months and numerous support tickets before they clarified that they take a percentage of all ACH withdrawals regardless if it is cash you deposited or proceeds of a crypto sale. If you take money out you pay them a percentage. They try really to hide that in their pricing matrix. Every time I asked about it I would either get a form letter pointing me to the pricing matrix, or a form letter explaining my bank may charge a fee for ACH. If I asked in a way that was clear that I had read the matrix already and verified my bank charged no ACH fees - they would stop responding. I think some manager was closing stale tickets and they gave me the exact answer.

hackingforfun 5y ago
Coinbase Pro [1] definitely has free ACH deposits and withdrawals, i.e. see the Fiat Deposit (Add Cash) and Withdrawal Fees table here [2]. That said I have heard that Coinbase does need to get their support in order, although that is surprising that with Coinbase.com (I'm guessing that's what you used) they would charge you to withdrawal cash. When buying or selling crypto on Coinbase.com vs Coinbase Pro, the trading fees are for sure lower on Coinbase Pro. However, this applies to crypto exchanges in general when you don't use their "advanced" interfaces (which are basically more like brokerage accounts with market / limit / stop orders, vs just simple buy / sell interfaces). Gemini is another offender in that regard, i.e. if you don't use their ActiveTrader interface, their fees are quite a bit higher [3]. [1] https://pro.coinbase.com https://pro.coinbase.com [2] https://help.coinbase.com/en/pro/trading-and-funding/trading-rules-and-fees/fees https://help.coinbase.com/en/pro/trading-and-funding/trading... [3] https://www.gemini.com/fees https://www.gemini.com/fees
- encryptluks2 5y ago
  Support in order = they ignore support tickets for months or just delete them. They are acting like a bank essentially. Imagine going to or calling your bank and no one being home for months.

hackingforfun 5y ago

Coinbase Pro [1] definitely has free ACH deposits and withdrawals, i.e. see the Fiat Deposit (Add Cash) and Withdrawal Fees table here [2]. That said I have heard that Coinbase does need to get their support in order, although that is surprising that with Coinbase.com (I'm guessing that's what you used) they would charge you to withdrawal cash. When buying or selling crypto on Coinbase.com vs Coinbase Pro, the trading fees are for sure lower on Coinbase Pro. However, this applies to crypto exchanges in general when you don't use their "advanced" interfaces (which are basically more like brokerage accounts with market / limit / stop orders, vs just simple buy / sell interfaces). Gemini is another offender in that regard, i.e. if you don't use their ActiveTrader interface, their fees are quite a bit higher [3]. [1] https://pro.coinbase.com https://pro.coinbase.com [2] https://help.coinbase.com/en/pro/trading-and-funding/trading-rules-and-fees/fees https://help.coinbase.com/en/pro/trading-and-funding/trading... [3] https://www.gemini.com/fees https://www.gemini.com/fees

encryptluks2 5y ago
Support in order = they ignore support tickets for months or just delete them. They are acting like a bank essentially. Imagine going to or calling your bank and no one being home for months.