If you're paying Google for their product, and you have support, the solution is to speak to their support team, and mention this. Failing that, you should cont

If you're paying Google for their product, and you have support, the solution is to speak to their support team, and mention this. Failing that, you should contact your TAM. Even if Google's engineers looked at the bug, for all they know you're some random person who hasn't paid for support or whatever else. I've reported multiple bugs with different vendors, and any time it doesn't get triaged within a week, I contact their support and mention it. It usually gets triaged pretty quick. This entirely depends on the vendor but more often than not it works.