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Consumers relied upon ProtonMail's prominent and concise marketing claim. Consumers who signed up for the service are now in jeopardy, perhaps facing real [leg
by DoubleDerper 5y ago
Consumers relied upon ProtonMail's prominent and concise marketing claim. Consumers who signed up for the service are now in jeopardy, perhaps facing real [legal] injury based on reasonable expectation of not having their IP logged.
The privacy-centric nature of this abuse is unlikely to result in a class-action-type of response, but Caveat Emptor abuses can be dealt with by the marketplace, too.
- stingraycharles 5y agoWhat do you suggest they do to rectify the situation?
- beaner 5y agoPay damages.
- Johnny555 5y agoI don't think you can get damages for what might happen in the future, only for real damages and probably only this activist that had his IP disclosed can prove damages. Probably the best you could hope for would be to get out of a long term contract "I paid for a 2 year term based on promises that weren't true" Otherwise, your best recourse to prevent your IP from being disclosed in the future is to find a provider that won't disclose it under any circumstances (probably not possible), or hide your IP yourself.
- ironmagma 5y agoHere are some ideas: Proactive compensation, an apology letter, hosting an AMA live stream, and a postmortem on how this misleading messaging made it out in the first place.