Some of the worst aspects of IBM's internal dysfunction survived Gerstner, even though he claimed to had fix them. It's hard to blame him personally, he's just

Some of the worst aspects of IBM's internal dysfunction survived Gerstner, even though he claimed to had fix them. It's hard to blame him personally, he's just one person. The important point is he perfectly identified the problems, which I find amazing considering most corporate CEO's don't have a clue about how their companies are actually operating. disclaimer: ex-IBM.