It's easier for non-techs to pick up. Confluence is often where the long-term docs for product/design oriented team members end up living, or at least being li

It's easier for non-techs to pick up. Confluence is often where the long-term docs for product/design oriented team members end up living, or at least being linked. The easy two-way connection between Jira and confluence uses syntax any social media user will be familiar with, so non-techies can link the 'what' with the 'why' in a task before engineers even see them in a grooming session. Anything that moves documentation and ticket preparation effort away from engineers/tech leads/team leads has a significant hidden saving.