The thing about Jira is that it provides much more than just tickets. It's really not even bad at what it does as far as user workflows go, it's just really eas

The thing about Jira is that it provides much more than just tickets. It's really not even bad at what it does as far as user workflows go, it's just really easy to misconfigure due to lackluster administrative tooling. I work with a Jira instance that has something like 20 years of history and over half a million tickets. Migrating just the tickets and their comments might be possible, but migrating all the other metadata and every service and automation we've integrated into the workflows (some of which we depend on to be able to work at all) would take months of work if a suitable alternative even exists in the first place. If it were just tickets and some CI integrations, migrating away from Jira would be trivial, but that's not where all the value is.